Basic travel expenses

Since the travel expenses are up, companies are realizing that improving cost management techniques can make a difference

US. According to recent surveys management business trips in 1994, spending on corporate travel decreased to more than 143 billion US dollars. Private sector employers spend about 2484 dollars per employee on travel and entertainment, an increase of 17 percent over the past four years.

Corporate expenses for payment and research – is the third largest expense control at the expense of sales and data processing. Corporation understands that even the savings of 1 or 2 percent can translate into millions of dollars, which are added to it the final line.

Savings of this order be sure to get the attention of management, that & # 39 is a requirement for this type of projects. Involvement begins with understanding and assessing technological and process control components to better monitoring and control.

Practical management involves assigning responsibility for managing the travel, the introduction of quality measurement systems used for tourist services, as well as the writing and dissemination of official policy on travel. Only 64 percent of American corporations have policies trips.

Even with the support of senior management, the way to save a & # 39 is rocky, only every third company has successfully created an internal program that will help cut down on travel costs, and countless trips so overwhelming that most companies do not know where to start. "The industry is based on the travel information," said Steven R. Shen, founder and CEO of The Global Group Inc. "As long as the passenger does not set foot on a plane, they (only) purchasing information."

In this case, information technologies look viable spot to move those elusive, but very much in demand savings. "Technological innovations in the field of business travel allow firms to realize the potential of automation to control and reduce indirect (travel) costs," – says Roger H. Ball, president of the Travel Services Group USA with American Express. "In addition, many companies are embarking on quality programs that include advanced processes for improving processes and re-engineering, aimed at, to significantly improve the management of technology and production processes and reduce indirect costs."

As companies look to technology to make potential savings a reality, they can become very creative about the methods they use.

high level

Centralized reservation system for a long time had been the exclusive domain of travel agents and other industry professionals. But that all changed in November 1992 when the decision of the Ministry of Transport has allowed the general public to gain access to systems such as "Apollo" and "SABER". Software for managing travel, such as TripPower and TravelNet, immediately to the & # 39 appeared, giving corporations an idea of ​​where to spend their dollars T & E.

The software tracks spending trends by working with a database of corporation and provide access to the central reservation systems that provide instant information on airline booking, hotels and car rental agencies. These programs also allow users to make computer & # 39; yuteryzavanyya reports on cost-saving trips with details on where discounts were obtained, the use of hotels and car model and travel between cities. Evidence given corporations additional leverage matching discounts with travel suppliers.

"If you have any information, you do not have to return to the area every time you decide to change the agency," – said Mary Stephens Savov, travel manager for biotech giant Chiron Corp.

Sybase Inc., a leader software for the client / server, with an annual budget T & E in excess of $ 15 million, agrees. "The software gives us unprecedented visibility of how employees spend their travel dollars and make better use of market negotiations with travel service providers," – says Robert Lerner, director of credit and corporate services Travel Sybase Inc. "We have faster access to data, rather, in real time, which it is expected to bring us big savings in the area of ​​science and research. At the moment we have control over our travel information and no longer have to depend solely on agency and airline ".

The cost of this privilege depends on the & # 39; the volume of business. Time purchase of software for the management of travel can range from $ 100 to more than $ 125 000. Some software vendors will be able to accommodate small users by selling a piece of software for $ 5 to $ 12 per booked trip that still brings significant cost savings compared 50 industry codes for the transaction.

NO more tickets

Traveling without paper innovation is faster than in a paper office, when, and service providers, and consumers work together to reduce ticket prices for business travelers. Perhaps, the most modern in advance with the & # 39 is "ticketless" travel, which held almost all the major airlines.

So far, travel agents and agencies are experimenting with new technologies that allow travelers to book travel services via the Internet, email and unattended kiosks. Best Western International, Hyatt Hotels and a number of other major hotel chains in the network the Internet. These services reduce the need for paper and offer a better service and such peripheral benefits as increased efficiency, improved cost tracking trends and travel, as well as cost reduction.

Dennis Egolf, CFO of Medical Affairs Center Veterans in Louisville, state Kyrgyzstan, understood that a decentralized arrangement of the medical center, located a quarter mile from the hospital, hampers efficiency. "We were losing production time, and everything to lose," – he says. "Every memo should have been attributed to the statement, and it took us seven different copies of each order." As a result, Egolf tried a software package for the reduction of paper that is not used on the shelf designed for the federal government.

The software allows the hospital to manage the on-line travel, ranging from tracking daily benefits and cost calculations to obtain a cash advance form and the authorization to issue vouchers for payment. The software also allows the hospital to keep a record of their travel expenses and budget for travel.

"Today the system is for all practical purposes a & # 39 is a paper," says Egolf. The software has helped the hospital reduce the processing time by 93 percent. "The initial objective was aimed at the management of staff travel without paper", – he says. "We have achieved this goal, in part due to the efforts of staff, and partly due to the accuracy of the software."

Having invested only US $ 6,000, the hospital saved $ 70 for each employee trip and saved almost half of its budget to $ 200 thousand due to the research program.

there

Consolidation of corporate travel arrangements due to the smaller agencies, a growing trend since 1982. Nearly three out of four companies now make travel plans for your business an apartment through one agency, rather than the 51% in 1988. The two main benefits of consolidation agencies & # 39 are: to promote accounting and cost studies, as well as leverage in negotiating discounts on future trips.

The most important technological progress that allows us to develop this trend of consolidation – is the introduction of satellite ticket printer (STP). Using IPP allows the travel agency about the & # 39; to combine all operations in a home office, and at the same time instantly send all necessary tickets to different places through a variety of services. It follows from this period, the machine immediately issue tickets on the spot, taking a fee for delivery.

For London Fog STP – it's well-being. The annual budget of the fog Londanavaga worth more than $ 15 million is distributed equally between the two places in Eldersburgu and New York State. Each location gets the same number of tickets, so equal access to ticketing in their agency with a & # 39 is optional. With STP in two places, the company maintains two offices in one agency in Baltimore. Each office has access to the direct ticket and still manage to save money without paying chickens & # 39; erskay and express mail, which can be up to $ 15 for each of the more than 500 tickets each purchase annually.

The annual budget T & E Publications valued at more than $ 20 million is allocated among its location in Los Angeles, San Francisco, Chicago, New York and Detroit. Since 1994 the organization has been centralized travel agency Advanced Management Management in New York, setting the STP in each of these five areas. In addition to increasing efficiency through consolidation, Conde Nast is now able to change travel plans at once, and instantly receive new tickets.

The real benefit is that the machines are operated and service travel agency. Therefore, the cost for the company is not in & # 39 are. Due to the basic expenses, however, STP remaining options only for big ticket buyers. "The STP – this is a viable option in this process for any place that gets more than 500 000 US dollars per year", – says Shen.

As airfare averages 43 percent of the costs of any company in labor savings obtained through the use of various technologies, has become significant. For example, the ability of corporations to collect and analyze their own travel trends led to the development cost of buying and negotiating the price of net fare between the corporation and the airline to buy tickets, which do not include the additional costs of the commission, the cancellation, transaction fees, fees for agency and other transactions discounts.

Although most major US carriers publicly declare that they do not agree on corporate discounts below published market rates, a survey of American Express travel management found that 38 percent of US companies have access to discounts or airlines have already implemented them. Accessibility and mechanics of these mechanisms differ significantly from the carrier.

What price?

Fred Swaffer, manager of transportation Hewlett-Packard and a strong supporter of net pricing system, entered the pricing based on the concept of the board with the company that manages the tourist services, H-P agreement. He argues that the H-P, which spent more than 528 million US dollars a year, is planning to hold all air travel based on price fare. "At the moment we have several net rates at different stages of negotiation", – he says. "These rates are negotiated with the airlines at the corporate level and then flows down from each of our seven geographic regions."

Frank Kent, Western Regional United Airlines manager, agrees: "United Airlines participates in corporate discount on the & # 39; volumes, such as the massive purchase of tickets, but not with a pure pricing I still have one agreement is a Clean Travel, which has for us. sense. we "you do not mind, but we just do not understand."

Kent says: "Airlines should approach corporations, which have a long-term strategic relationship, not just a discount We would like to see itself committed to the corporation, not just to participate.".

Since the travel expenses are up, companies are realizing that improving cost management techniques can make a difference.

US. According to recent surveys management business trips in 1994, spending on corporate travel decreased to more than 143 billion US dollars. Private sector employers spend about 2484 dollars per employee in the travel and entertainment increased by 17 percent over the past four years.

Corporate expenses for payment and research – is the third largest expense control at the expense of sales and data processing. Corporation understands that even the savings of 1 or 2 percent can translate into millions of dollars, which are added to it the final line.

Savings of this order be sure to get the attention of management, that & # 39 is a requirement for this type of projects. Involvement begins with understanding and assessing technological and process control components to better monitoring and control.

Practical management involves assigning responsibility for managing the travel, the introduction of quality measurement systems used for tourist services, as well as the writing and dissemination of official policy on travel. Only 64 percent of American corporations have policies trips.

Even with the support of senior management, the way to save a & # 39 is rocky, only every third company has successfully created an internal program that will help cut down on travel costs, and countless trips so overwhelming that most companies do not know where to start. "The industry is based on the travel information," said Steven R. Shen, founder and CEO of The Global Group Inc. "As long as the passenger does not set foot on a plane, they (only) purchasing information."

In this case, information technologies look viable spot to move those elusive, but very much in demand savings. "Technological innovations in the field of business travel allow firms to realize the potential of automation to control and reduce indirect (travel) costs," – says Roger H. Ball, president of the Travel Services Group USA with American Express. "In addition, many companies embarking on quality programs that include advanced processes for improving processes and re-engineering, aimed at, to dramatically improve IT management processes and production and reduce indirect costs."

As companies look to technology to make potential savings a reality, they can become very creative about the methods they use.

high level

Centralized reservation system for a long time had been the exclusive domain of travel agents and other industry professionals. But that all changed in November 1992 when the decision of the Ministry of Transport has allowed the general public to gain access to systems such as "Apollo" and "SABER". Software for managing travel, such as TripPower and TravelNet, immediately to the & # 39 appeared, giving corporations an idea of ​​where to spend their dollars T & E.

The software tracks spending trends by working with a database of corporation and provide access to the central reservation systems that provide instant information on airline booking, hotels and car rental agencies. These programs also allow users to make computer & # 39; yuteryzavanyya reports on cost-saving trips with details on where discounts were obtained, the use of hotels and car model and travel between cities. Evidence given corporations additional leverage matching discounts with travel suppliers.

"If you have any information, you do not have to return to the area every time you decide to change the agency," – said Mary Stephens Savov, travel manager for biotech giant Chiron Corp.

Sybase Inc., a leader software for the client / server, with an annual budget T & E in excess of $ 15 million, agrees. "The software gives us unprecedented visibility of how employees spend their travel dollars and make better use of market negotiations with travel service providers," – says Robert Lerner, director of credit and corporate services Travel Sybase Inc. "We have faster access to data, rather, in real time, which it is expected to bring us big savings in the area of ​​science and research. At the moment we have control over our travel information and no longer have to depend solely on agency and airline ".

The cost of this privilege depends on the & # 39; the volume of business. Time purchase of software for the management of travel can range from $ 100 to more than $ 125 000. Some software vendors will be able to accommodate small users by selling a piece of software for $ 5 to $ 12 per booked trip that still brings significant cost savings compared 50 industry codes for the transaction.

NO more tickets

Падарожжа без папяровых новаўвядзенняў адбываецца хутчэй, чым у папяровым офісе, калі і пастаўшчыкі паслуг, і спажыўцы працуюць разам, каб знізіць кошты на білеты для дзелавых падарожнікаў. Мабыць, самым сучасным авансам з'яўляецца «безбілетны» праезд, які праходзяць практычна ўсе буйныя авіякампаніі.

Пакуль што турыстычныя агенцтвы і агенцтвы эксперыментуюць з новымі тэхналогіямі, якія дазваляюць падарожнікам браніраваць турыстычныя паслугі праз Інтэрнэт, электронную пошту і без нагляду кіёскаў. Best Western International, Hyatt Hotels і шэраг іншых буйных сетак гасцінічных сетак у Інтэрнэце. Гэтыя паслугі памяншаюць патрэбу ў паперы і прапануюць лепшае абслугоўванне і такія перыферыйныя выгады, як павышэнне эфектыўнасці, паляпшэнне адсочвання выдаткаў і тэндэнцый паездак, а таксама зніжэнне выдаткаў.

Дэніс Эгольф, фінансавы дырэктар Медыцынскага цэнтра па справах ветэранаў у Луісвілі, штат Кыргызстан, зразумеў, што дэцэнтралізаванае размяшчэнне медыцынскага цэнтра, што знаходзіцца ў чвэрці мілі ад бальніцы, абцяжарвае эфектыўнасць працы. "Мы гублялі час вытворчасці, і ўсё гублялася", – кажа ён. "Кожную памятку трэба было аднесці на зацвярджэнне, і нам спатрэбілася сем розных копій кожнага заказа." У выніку Эгольф паспрабаваў праграмны пакет для скарачэння паперы, які не выкарыстоўваецца на паліцы, прызначаны для федэральнага ўрада.

Праграмнае забеспячэнне дазваляе бальніцы кіраваць он-лайн падарожжамі, пачынаючы ад адсочвання дапамог па сутачных і разлікаў выдаткаў да атрымання авансавых грашовых формаў і дазволу на выдачу пуцёвак на кампенсацыю. Праграмнае забеспячэнне таксама дазваляе бальніцы весці ўлік сваіх выдаткаў на праезд і бюджэт на праезд.

"Сёння сістэма для ўсіх практычных мэтаў з'яўляецца папяровай," кажа Эгольф. Праграмнае забеспячэнне дапамагло бальніцы скараціць час апрацоўкі дакументаў на 93 працэнты. "Першапачатковая мэта была накіравана на кіраванне паездкамі супрацоўнікаў без паперы", – кажа ён. "Мы дасягнулі гэтай мэты, часткова дзякуючы намаганням супрацоўнікаў, а часткова дзякуючы дакладнасці праграмнага забеспячэння".

Уклаўшы толькі 6000 долараў ЗША, шпіталь зэканоміў па 70 долараў на кожнай камандзіроўцы і зэканоміў амаль палову свайго бюджэту на 200 000 долараў за кошт навукова-даследчай працы.

Там

Кансалідацыя карпаратыўных арганізацый паездак за кошт меншых агенцтваў расце тэндэнцыяй з 1982 года. Амаль тры з чатырох кампаній зараз складаюць планы падарожжаў па сваіх бізнэс-кватэрах праз адно агенцтва, а не ў 51% у 1988 годзе. Двума галоўнымі перавагамі кансалідацыі агенцтваў з'яўляюцца: садзейнічанне ўліку і складанню бюджэтных даследаванняў, а таксама рычагоў у працэсе ўзгаднення будучых зніжак на паездкі.

Найважнейшы тэхналагічны прагрэс, які дазваляе развіваць гэтую тэндэнцыю кансалідацыі, – гэта ўвядзенне спадарожнікавых прынтэраў квіткоў (СТП). Выкарыстанне ІПП дазваляе турагенцтву аб'яднаць усе аперацыі ў адзін хатні офіс і пры гэтым імгненна адправіць усе неабходныя білеты ў розныя месцы з дапамогай розных паслуг. Як вынікае з гэтага тэрміна, машыны адразу выдаюць авіябілеты на месцы, здымаючы плату за дастаўку.

Для Лонданскага туману STP – гэта дабрабыт. Гадавы бюджэт Лонданавага туману ў памеры больш за 15 мільёнаў долараў размяркоўваецца пароўну паміж двума месцамі ў Эльдэрсбургу і штаце Нью-Ёрк. Кожнае месца набывае аднолькавую колькасць квіткоў, таму роўны доступ да афармлення білетаў у іх агенцтва з'яўляецца абавязковым. Маючы STP у двух месцах, кампанія абслугоўвае абодва офісы ў адным агенцтве ў Балтыморы. Кожны офіс мае доступ да непасрэдных білетаў і па-ранейшаму атрымоўваецца зэканоміць, не плацячы кур'ерскай і экспрэс-пошты, якія могуць скласці да 15 долараў за кожны з больш чым 500 квіткоў кожны пакупкі штогод.

Гадавы бюджэт T&E Publications на суму больш за 20 мільёнаў долараў выдзяляецца сярод яго размяшчэння ў Лос-Анджэлесе, Сан-Францыска, Чыкага, Нью-Ёрку і Дэтройце. З 1994 года арганізацыяй паездак займаецца цэнтралізаванае агенцтва Advanced Management Management ў Нью-Ёрку, усталяваўшы STP у кожным з гэтых пяці месцаў. У дадатак да павышэння эфектыўнасці за кошт кансалідацыі, Conde Nast цяпер можа змяніць планы паездак адразу, і імгненна атрымаць новыя квіткі.

Рэальная выгада заключаецца ў тым, што машыны знаходзяцца ў падпарадкаванні і абслугоўванні турфірмы. Таму выдаткі для кампаніі не з'яўляюцца. З-за асноўных выдаткаў, аднак, STP застаецца варыянтам толькі для буйных пакупнікоў квіткоў. "STP – гэта прымальны варыянт у гэтым працэсе для любога месца, якое набывае больш за 500 000 долараў ЗША ў год", – кажа Шэн.

Па меры таго, як кошт авіябілетаў у сярэднім складае 43 працэнты ад расходаў, звязаных з НДО, эканомія, атрыманая ў выніку выкарыстання розных тэхналогій, стала значнай. Напрыклад, здольнасць карпарацый збіраць і аналізаваць уласныя тэндэнцыі падарожжаў прывяла да стварэння кошту пакупкі-перагавораў па кошце чыстага тарыфу паміж карпарацыяй і авіякампаніяй, каб набыць квіткі, якія не ўключаюць дадатковых выдаткаў на камісіі, адмены, зборы за транзакцыі, зборы за здзелкі агенцтва і іншыя зніжкі.

Хоць большасць буйных амерыканскіх авіяперавозчыкаў публічна заяўляюць, што яны не дамовіліся аб карпаратыўных зніжках ніжэй апублікаваных рынкавых тарыфаў, апытанне American Express па кіраванні камандзіроўкамі выявіла, што 38 працэнтаў амерыканскіх кампаній атрымалі доступ да зніжак авіякампаніі або ўжо ўкаранілі іх. Даступнасць і механіка гэтых механізмаў значна адрозніваюцца ў залежнасці ад перавозчыка.

Якая цана?

Фрэд Swaffer, менеджэр па перавозках Hewlett-Packard і моцны прыхільнік сістэмы чыстага цэнаўтварэння, упершыню стаў канцэпцыяй цэнаўтварэння на аснове платы з кампаніямі, якія кіруюць падарожжамі, па дамове H-P. Ён сцвярджае, што H-P, на які затрачваецца больш за 528 мільёнаў долараў ЗША на год, плануе правесці ўсе авіяпералёты на аснове цэнавага кошту праезду. "У цяперашні час у нас ёсць некалькі чыстых тарыфаў на розных этапах узгаднення", – кажа ён. "Гэтыя тарыфы ўзгадняюцца з авіякампаніямі на карпаратыўным узроўні, а потым сцякаюцца з кожнага з нашых сямі геаграфічных рэгіёнаў".

Фрэнк Кент, заходні рэгіянальны менеджэр United Airlines, пагаджаецца: "United Airlines ўдзельнічае ў карпаратыўных дысконтных аб'ёмах, такіх як масавыя пакупкі білетаў, але не з чыстым цэнаўтварэннем. У мяне яшчэ ёсць адно пагадненне аб чыстым праездзе, якое мае для нас сэнс. Мы "Вы не супраць, але мы проста гэтага не разумеем".

Кент падкрэслівае: "Авіякампаніі павінны падыходзіць да карпарацый, якія маюць доўгатэрміновыя стратэгічныя адносіны, а не проста зніжкі. Мы хацелі б бачыць сябе прыхільнымі да карпарацыі, а не проста ўдзельнічаць".

крыніца: http://orlandomap.info/base-tendriling-travel-expenses